Q - Who is handling these credit card transactions? A - CCNow.com are online retailing professionals. When you receive your credit card statement CCNow will be the name to remember for your transactions with TheWax.com. Q - Will my credit card transaction be secure? A - Yes. Don't worry, we're leaving the credit card transactions to the professionals at CCNow.com. Q - How long before I receive my TheWax.com stuff? A - Please allow 4 to 6 weeks at this time. Hey, we'd deliver it to your home personally if we could. Q - Who do I contact with questions about all this? A - You may contact us at orders@TheWax.com with concerns and questions. For information and questions about our retailer, CCNow, feel free to call 1-877-CCNOW-77. Q - Does TheWax.com use slave labour? A - Define "slave labour"... Q - Are TheWax.com apparel and memorabilia environmentally friendly? A - No real mice were harmed in production of our mouse pads if that's what you're asking. Q - Is there a satisfaction guarantee? A - We're not selling you a vacuum cleaner or a new washing machine! Shirts, caps, mouse pads - you know what you're getting - I mean c'mon! Q - How about a warrantee? A - Are you nuts? Q - This whole store is for real, right? A - All joking aside - yes. Products are high quality, transactions are secure and we love our guests so much that we'll see things to the end of the Earth just to make you happy.